Reviews
State Farm® Agent Jay Walker
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Felicia lloyd
November 6, 2026
"He works well with you to get you the best quote for affordable coverage!!!!!"
"Thank you, Felicia. We value the opportuity to handle your insurance needs. "
staci fesmire
November 6, 2026
"Great service. I really enjoyed meeting Jacob and working with him to take care of all my insurance needs. Would always recommend State Farm."
"Thank you, Staci, for taking the time to leave us a review and the opportunity to handle your insurance needs. "
jesse long
November 6, 2026
"Easy to deal with and with just a short phone call all my business is taken care of!"
"Jesse, thank you for the kind words and taking the time to leave us a review. "
Johnathan Robinson
November 6, 2026
"I’ve been a policy holder with Jay since he became an agent. I’ve had nothing but great customer service the times that I’ve had to reach out to his office. Keep up the great work! Thank you for going the extra mile for your customers!"
"Johnathan Thank You for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Derek Walker
October 30, 2026
"Professional friendly service. Great prices as well."
"Thank you Derek for the kind words. We appreciate the opportuity to take care of you. "
Dakota
September 9, 2026
"This branch must be in training for scam services.
In the last two days, I’ve gotten more phone calls and text back to back than any other place.
Three calls in under one minute each time along with text messages.
I’m not sure what kind of place Jay Walker is running here but harassing people is not how you get business. Maybe you should teach Jacob better because he doesn’t see the issue either.
I moved all my insurance away from state farm years ago and you guys continue to prove that it was the best decision I ever made.
I answered the second phone call today to show my frustration and Jacob continued to call back the third time.
Real winners here."
"Hey Dakota thanks for taking the time to leave us a review. First off, I want to apologize for any frustration on us trying to reach out to your about insurance caused you. We received your information from a vendor that we purchase leads from then we reach out. I am at a loss to why it shows 3 calls yesterday and today when our system shows 2 from yesterday and 2 today and I can explain todays because when you answered we were trying to explain everything to you and that we would be happy to remove you from our list no problem you just cut off. We did call back to make sure we didn't drop you or you think we hung up on you, and you decided to just cuss us out for it A simple not interested would have stopped any other calls or text which there was just one yesterday and one today. Again, I apologize for any frustration our calling caused, and we got you removed from any other calls or texts from our office. And thank you for showing me how it showed up on your phone the 3 times so I can get that looked at by our IT people. "
Stephanie Wiggins
June 3, 2026
"Jacob and his team are great individuals that put their clients first. They always make sure that they go above and beyond for the clients needs would always do business with them if you’re looking for a great team to accommodate all your needs and look out for the best interest of what it is that you need they will be the team to go with thank you guys."
"Thank you Stephanie it has been a pleasure helping you and your family. "
Devon Bass
August 4, 2025
"it was a very pleasant & easy experience getting insurance with this company. Daniel was my agent. & he was very hospitable & gave me the info I needed"
"Devon thank you for taking the time to leave us a review. We value your feedback and the trust in helping you! "
Kylan Jones
August 1, 2025
"Love the environment and the way they treat you like your family. They work with you not for you."
"Thank you, Kylan, for the opportunity to take care of you and your insurance needs! "
Kipp Hornburger
June 30, 2025
"UPDATE 6/30/2025
If you want an Agent in your corner who will fight for what's right, Mr. Jay Walker is the man. If anyone has issues with Mr. Walker, then it's the person not Mr. Walker. I can't say and thank him enough for what he helped me with this past year. Thank you Jay! This is only one of many and 5 stars will always be it from me.
I can not say enough about Jay Walker our State Farm agent. We had a pipe bust in the building our business is in. He has gone well above and beyond to help us with getting the property replaced that was damaged from the busted water pipe at the shop. I can't say thank you enough!! Highly recommend him for all your insurance needs. Thank you so much Mr. Walker!"
"Kipp!!!! I am sorry you guys had to deal with the mess from the claim but I am grateful for the kind words and the opportunity to help you and your family!!"
Marsha Gibson
June 6, 2025
"I am so grateful for the confidence that I feel knowing that you and your team has my best interest at heart. Any concerns that I may have you take the time to patiently listen and talk me through it. I have peace of mind knowing that my insurance needs (home auto life) is in good hands.Thanks to you I am a Jay Walker State Farm customer for life!!!"
"Thank you for taking the time to share your thoughts Ms. Marsha! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Mike Mehay
May 22, 2025
"Jay and Sam are always responsive and helpful with my claims."
"Hey Mike thank you for taking the time in leaving us a note. We pride ourselves in providing the best service we can to our clients! We value you and the opportunity to serve you. "
devonisha hopson
May 19, 2025
"Smooth wonderful experience"
"We are happy we could help and make it painless for you! "
Raven H
May 5, 2025
"Sam was very helpful! The rates and coverage will help me save a ton over my previous insurance company."
"Thank you Raven for the opportunity to serve you! We appreciate you! "
Marsi Meredith
April 16, 2025
"Daniel has been great to work with. I pay half what I used to with better coverage. Thank you!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Teresa Rhodes
March 30, 2025
"I am so grateful that I chose Jay Walker as my state farm agent. I never dreamed I would have a house fire that resulted in total loss. The fire also completely burned my car up in the carport. I lost everything in the middle of the night. State farm came through for me in more ways than I could ever dream of. They were there the next morning! They gave me comfort, got me a place to stay and money to buy clothing. If you want a really caring company for your insurance needs State Farm should be your choice. From my agent to adjuster and everyone else that I came in contact with have been amazing. You may find a cheap company for your insurance, but they would never match State Farm!"
"Ms. Teresa, I hate that you had that major fire loss and had to go through that, but you have faced it and handled it with perseverance! We are grateful for your kind words and the opportunity to be your risk managers. "
Jacie Spann
February 28, 2025
"Daniel was great to work with! The process was so simple and they were able to get us a great price compared to what we were paying with another company. The communication was great as well. We are very happy with our decision!"
"Jacie thank you for the opportunity to be your risk advisor. Daniel works hard to make every experience great. "
Untwon Bishop
February 27, 2025
"It's was great experience"
"Thank you Mr. Bishop for the review and the chance to get you on board with Jay Walker State Farm. "
Dale Nix
January 23, 2025
"My agent is always friendly and helpful. I have called several times with questions and he always has the right answers."
"Thank you Dale for taking the time to leave us a great review! We appreciate you! "
Wendy Bowen
January 22, 2025
"Our agent's assistant Sam was so helpful in making sure we got the window in our car repaired as soon as possible and that it was filed correctly! Thanks so much Sam!"
"Thank you for reviewing our State Farm office Wendy! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Georgia Wynn
March 15, 2024
"Love this insurance and it's affordable"
"Georgia we are happy we were able to find you affordable adequate coverage. Thank you for your trust! "
Patty Hutchison
December 5, 2023
"Jay Walker and his staff are quick to help with all of our insurance needs for our cars and home. I would highly recommend them, they will research and guide you to the best insurance for your situation."
"Thank you Mrs. Hutchison for the recommendation and the opportunity to take care of you and your family! "
Kasey Alfter
December 4, 2023
"Super friendly staff, easy to work with and great premiums! 100% recommend!"
"Thank you Kasey! We appreciate you and the time to offer your thoughts! "
Roy Ecoff
October 8, 2023
"Didn't go there"
"Hey Mr. Roy, we appreciate the opportunity to take care of your insurance needs and I value you as a client. I know I spoke to you about this review wanting to make sure everything was ok, and you told me you thought you were reviewing a drive not us. "
Denise Perkins
September 25, 2023
"Had a burst pipe catastrophe while out of town. Jay Walker was there to help us from day one. Best in the business! Five stars for sure!"
"Thank you for the kind words Mrs. Perkins. I am so sorry you and your family had to go through a water claim like that but I am grateful and appreciative of your trust in us to help protect you and put it back together!!"